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Terms Of Use and Refund Policy
for InstantVideoCoaching.com


This Terms of Use and Refund Policy Notice governs the use of the web page at and its associated services, products, web pages, domains and sub-domains, which are owned and operated by Hans Fredrik Halvorsen ("Owner"). Wherever this Notice refers to "users" it means "you", while "we" or "our" refer to Hans Fredrik Halvorsen and "Web Site" refers to www.InstantVideoCoaching.com (IVC hereafter).

Please read these terms carefully BEFORE making an IVC membership registration or purchasing any IVC product. You are fully responsible for having read, agreed to and understanding these terms PRIOR to registering at our web site.

Use of the IVC services, this Web site and products constitutes acceptance of these terms.

ANNOUNCEMENT: We have had no choice but to protect our store with a safe download system to protect against fraudulent buyers. This means that if you are a new (unknown) customer and you place an order, your digital product(s) will not be available until we can confirm the payment, this will be within 24 hours of order being placed.

You must have two or more succesful and completed orders, before your customer status is updated to KNOWN. Once your customer status has been updated, download links will be released and dispatched immediately upon subsequent succesful orders.

We are grateful for all our customers, and saddened by the need to have any fraud prevention measures in place that make the process inconvenient for our new customers and for us. The blame lies with those who steal and abuse credit and debit cards and PayPal accounts.

We apologise for the inconvenience and thank you for your patience and understanding on this matter.

TERMS OF USE
The coaching videos sold through the IVC eShop and the video transcripts included are protected under US and International Law, and are FOR HOME AND PERSONAL USE ONLY!

- YOU MAY NOT:

  1. The videos and transcripts can not be copied, sold or distributed under any circumstances.

  2. You can't make any kind of reprint rights offer with any of this content.

  3. You can't make any kind of master rights offer with any of this content.

  4. You can't make any kind of private label rights offer with any of this content.

  5. You can't make any changes or any modifications to the videos or the transcripts.

  6. None of the videos or the transcripts can be given away free under any circumstances.

  7. The content can not be used for products or sites offered on auction sites like eBay.
All other rights are expressly reserved by the copyright owners.

Any violations to the terms described below may subject the offender to civil liability and severe criminal penalties [Title 17, US Criminal Code, Section 601 and 506].

REFUND POLICY
In accordance with standard practice for online digital sales and due to the growing abuse of credit and debit cards, we have the following refund policy:

- General
All our services are offered and presented to you instantly online. All our products are provided in digital format. All payments are collected through PayPal where you may pay by credit card or existing funds. All sales are final and no refunds will be given.

- IVC Membership Subscription
Once you have registered, confirmed your registration and successfully paid for an IVC membership, you are automatically granted full access to all content within the membership area of IVC.

To give your audio and viewing experience the best and highest quality, we recommend that you have an ADSL connection. For many easily downloadable Internet tool products more-advanced features and functions (like video, sound, product/document downloads and reading of PDF-documents/ebooks), and to assure the highest quality of your experience, we also recommend downloading the newest version available.

- IVC Membership Subscription Renewals
Your IVC membership subscription, will continue in effect and you will be charged a monthly subscription fee, unless and until you cancel your membership or we terminate it. Please take note that all subscriptions will be automatically renewed at the end of your subsciption period.

- IVC Membership Subscription Cancellation
You may cancel your IVC membership at anytime. If you wish to cancel your IVC membership, you need to login to your PayPal account and cancel the subscription. You must cancel your membership before it renews each month in order to avoid billing of the next month's membership fee.

Due to the nature of the IVC membership, no refunds are offered.

Please also take note that if your IVC membership subscription is cancelled, cancellation will be effective immediately. This means that your access to the content within the membership area of IVC is revoked immediately, regardless of your subscription period expiration date. WE DO NOT PROVIDE REFUNDS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS.

- Non-Tangible, Irrevocable, Digital Products
Digital products are wonderful! As a consumer, you have the convenience of immediate delivery and immediate use. No postal or courier delays. No warehouse backorders.
This changed nature of product form and product delivery means that IVC does not offer refunds or exchanges because there is no physical product to return.

Digital products sold via our website are like software purchases made at a store that are not-refundable once opened. Once you have been granted access to the product, upon payment, it has been subject to being "opened", "read/viewed/listened to" and/or "copied". Since all of our products are non-tangible, irrevocable digital products, delivered instantly to you once payment is received and confirmed, it is impossible for you to return a product to use for a refund.

Access to your purchase is defined as having been granted as soon as your payment is completed and we have released and dispatched the download links to you via email. These links can also be accessed from your IVC eshop account control panel where you have complete control over your account with us.

The digital products may have several parts. Be sure to click on each and every link. Each link can independently be downloaded the number of times, within the timeframe, as described below.

All download access automatically expires in 2 days (48 hours), and you have 3 attempts to download them. You must download your purchase within this timeframe. After this period, orders may be reset upon request only. We track IP-addresses and monitor the number of times each product - and its individually parts, is downloaded.

Due to the nature of the digital products, no refunds are offered.

If you have a download problem or need help viewing or using our products, we will help you as much as possible. For any problems, please submit a ticket on our helpdesk.

- Chargeback Policy
In the event you issue a chargeback request your account will be suspended and you may be permanently banned from all our services. There should never be any reason to initiate a chargeback. If you are not certain whether a product will meet your needs please contact us before placing your order, we are more than happy to provide advice.

- Right To Terminate
We reserve the right to terminate or restrict your use of all our services, without notice, for any or no reason whatsoever.

REVISIONS
We reserve the right to revise, amend, or modify these policies, and any of our other policies and agreements at any time and in any manner.

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